CLIMBING WALL MAINTENANCE & PROFESSIONNEL SUPPORT

A Lemur wall

is built to last. Really.



Zero product recalls since 2017.


We design structures to last for decades, and we’re here for you if you need us.

Contact us to get your perfect plan
550+
INSTALLED SPACES
26
COUNTRIES
№1
GLOBAL MANUFACTURER
1D
TOOL-FREE INSTALLATION 

WHAT WE DO

Keep Your Adjustable Climbing Wall Running Strong

Preventive climbing wall maintenance ensures your adjustable climbing wall operates safely and efficiently for decades. Lemur Design offers comprehensive climbing wall support plans — from remote technical diagnostics to on-site climbing wall repair.

Keeping your adjustable climbing wall operating safely and efficiently requires regular climbing wall maintenance and reliable technical support. Our climbing wall maintenance programs include technical diagnostics, replacement parts, software updates, and preventive climbing wall inspections.

Our maintenance programs include technical support, replacement parts, software updates, and preventive inspections. Whether your wall is installed in a climbing gym, university, fitness facility, hospital, or corporate space, our service plans help minimize downtime and extend the lifespan of your interactive climbing wall system.

Longevity

  • Long-term parts availability: Lemur climbing wall components are stocked for years
  • Built for repair, not replacement: Our frames are designed for preventive maintenance
  • Decades of performance: Standard maintenance keeps your climbing wall operating efficiently


Responsiveness

  • Technical climbing wall support: Remote diagnostics for LED and electrical issues
  • Fast turnaround: On-site climbing wall repair coordinated with certified local installers, under 72 hour
  • Professional maintenance teams: Trained for adjustable climbing wall systems worldwide

CHOOSE YOUR CLIMBING WALL MAINTENANCE PLAN


Built to endure. 

Supported for the long haul.

Every climbing wall maintenance plan includes replacement parts, technical support, and software updates. Choose the level of professional maintenance that fits your facility.

Standard Warranty

2 years

included with your wall


  • Replacement of parts if necessary
  • Email and phone support as needed
  • No software updates included
  • No scheduled maintenance follow-up included

Standard

$/€ 70 .00

/ month*

  • Replacement of parts including shipping
  • Email and phone support as needed
  • Software updates when required
  • Annual maintenance follow-up

Premium

$/€​ 120 .00

/ month **

  • Replacement of parts including shipping
  • On-site support when required
  • Software updates when required 
  • Quarterly maintenance follow-up

YOUR QUESTIONS

Climbing Wall Maintenance FAQ

01 What is the lifespan of a Lemur frame?

Several decades with standard maintenance. The steel frame and fasteners are designed for heavy-duty use in commercial settings. That’s why we’ve never had a product recall.

02 What happens if an LED fails?

Remote diagnostics are performed first. On-site service is provided if necessary—usually within 72 hours. Lemur maintains a stock of LED components. An annual maintenance plan gives priority to these service calls.

03 Do you offer support in my country?

Yes. Lemur works with local installation partners in most countries. For countries without a local partner, remote support is available—and on-site visits can be arranged.

Need support?  

We'll help you keep your wall running smoothly, whatever your needs.


Get in touch with our team.